As a general rule, refunds for subscriptions and internal currency are not provided. Once paid features are activated, the license is considered issued and the service fully rendered.

Why Refunds Are Not Issued

When making a purchase through app stores, you enter into a financial relationship with the platform rather than directly with the developer. The developer does not have access to your payment data or the accounting grounds required to process refunds.

Before making a purchase, you confirm your agreement with the rules of the respective app store—for any questions regarding these rules, you should contact the technical support of the platform you are using.

Platform Information

• Google Play: if you have questions about the paid product rules you agreed to before making a payment, please contact Google technical support.
• AppGallery: clarification on the purchase rules for this store can be obtained from Huawei support.
• Personal Account (WEB): when paying on the website, the terms set out in the Purchase Policy apply.